Inquiries
We are currently receiving many inquiries and it will take us some time to reply.
We will send you our response in due course.
Please note that it may take some time for us to investigate and respond to your inquiry, depending on the content.
*We would appreciate it if you would refrain from submitting or sending inquiries in succession.
If you cannot solve your problem after reading the FAQ, please fill in the following information and contact us.
•Customer support hoursWeekdays: 11:00 AM–6:00PM (excluding Saturdays, Sundays, and holidays)
- Please check that you can receive the domain "mail.plusmlmember.jp" of the reply mail to the inquiry.
Please note that we cannot answer or reply to the following.
- Inquiry other than fan club contents
- Inquiries regarding live ticket advance, ticketing, seating, etc.
- Inquiries regarding member artist activities, private activities, etc.