OCTPATH

Inquiries

Notification of closure during the Japanese holiday week

Holiday period

【2024/12/28～2025/1/5】

Inquiries sent during the holiday period will be replied to after【2025/1/6】
Apologies for any inconvenience caused.

Delivery form from inquiry form is possible for 24 hours during the closed period.
Other services are also available during the holiday period.

Please be advised that depending on the subject, inquiries received before 【2024/12/28】 may also get responded to after 【2025/1/6】.

Also, our help page might be able to assist you, so please take a look.

If you cannot solve your problem after reading the FAQ, please fill in the following information and contact us.

•Customer support hours
Weekdays: 11:00 AM–6:00PM (excluding Saturdays, Sundays, and holidays)

Please check that you can receive the domain "octpath-official.com" of the reply mail to the inquiry.

Please note that we cannot answer or reply to the following.

Inquiry other than fan club contents
Inquiries regarding live ticket advance, ticketing, seating, etc.
Inquiries regarding member artist activities, private activities, etc.